there was 4-1-1, then 9-1-1 and now there's
first toll-free access to
Information and Referral and 232-HELP.
To find out more about 2-1-1 click on the phone.
people and resources for a stronger Louisiana"
to 232-HELP/211, a comprehensive Information and Referral (I&R)
Center. Feel free to explore our site and learn more About Us and I&R
. Our web site is home to Acadiana Resources,
232-HELP/211's searchable database
of more than 1,500 health and human service agencies serving Lafayette, Acadiana and beyond.
In addition to information and
referral, 232-HELP/211 also operates many in-house
Programs ; maintains a resource library
with videos, brochures and many Publications; and
keeps the Acadiana Community Bulletin Board. For more
information about our programs and services, call (337) 232-HELP (4357)
of Life - A life saving program sponsored by 232-HELP/211, Lafayette General Medical Center,Cajun Area Agency on Aging
Our hours of operation are Monday - Friday, 8:00am - 4:30pm with 24 hour on-call services. We are located at
1005 Jefferson Street in Lafayette, Louisiana.
2-1-1 enables people to get
help or give help.
information to individuals, families, and government agencies on on a broad
range of services, including rent assistance, food banks, affordable housing,
health resources, child care, after-school programs, elderly care, financial
literacy, job training programs; and where gaps in services may be.
at 2-1-1 centers facilitate thousands of volunteer hours and direct donors to
locations where their gifts may be most needed and appropriate. 232-HELP/211
is one of six 2-1-1 Centers which make up the Louisiana 2-1-1 System.
impact of 232-HELP/211 call center’s in-house programs, alone,
is over $5,397,000!
Following the Katrina and Rita disasters, FEMA issued
a study titled, “2005 Hurricane Season After-Action Report,” in
which it both recognized the accomplishments of 2-1-1 and made a strong
recommendation that states should move forward on statewide 2-1-1
"[We] encourage states to establish a 2-1-1 telephone system
[like those in Texas, Louisiana and Arizona] from which victims can get shelter
information, where [Disaster Response Centers] are, what the hours are,
locations and telephone numbers."
232-HELP / Louisiana
First in Louisiana to utilize 2-1-1
Fourth in nation to utilize 2-1-1
We’re here to help
you - the caller who needs assistance and the agency who wants to
provide assistance. Help via 232-HELP/211 really is only a phone
welcomes any comments or suggestions.
232-HELP / Louisiana 211
Box 52763 (70505)
(337) 232-help (4357)
Fax (337) 232-1960
page last updated: June 2013