232-HELP, Acadiana's Information and Referral Center

Disaster Resources

Hurricane Resources

Evacuation Information

Louisiana State Map
SW Louisiana Evacuation Guide – Front
SW Louisiana Evacuation Guide - Back
SW Louisiana Contraflow Plan
Emergency Shelter Information Points
Radio Frequency System
Family Readiness Emergency Guide
Family Disaster Supply Kit
Accommodations for Pets

Tornado Resources

Pandemic Flu - A virulent human flu that causes a

global outbreak, or pandemic, of serious illness.

Because there is little natural immunity, the disease

can spread easily from person to person. Currently,

there is no pandemic flu.

LA Rebuilds Survival Guide

Lafayette Train Derailment

Associated Partners

Informatioin on national information and referral access-211

First there was 4-1-1, then 9-1-1 and now there's

2-1-1-Acadiana's first toll-free access to

Information and Referral and 232-HELP. To find out more about 2-1-1 click on the phone.

"Bringing People and Services Together"

Welcome to 232-HELP/211, a comprehensive Information and Referral (I&R) Center. Feel free to explore our site and learn more About Us and I&R . Our web site is home to Acadiana Resources , 232-HELP/211's searchable database of more than 1,500 health and human service agencies serving Lafayette, Acadiana and beyond. In addition to information and referral, 232-HELP/211 also operates many in-house Programs ; maintains five automated tape Libraries and a resource library with videos, brochures and many Publications; and keeps the Acadiana Community Bulletin Board . For more information about our programs and services, call (337) 232-HELP (4357) or 2-1-1

Vial of Life - A life saving program sponsored by 232-HELP/211, Lafayette General Medical Center, KLFY-TV 10 and Acadian Ambulance.

Hours of operation are Monday - Friday, 8:00am - 4:30pm with 24 hour on-call services. We are located at 439 Heymann Blvd in Lafayette, Louisiana.

2-1-1 enables people to get help or give help.

2-1-1 offers information to individuals, families, and government agencies on on a broad range of services, including rent assistance, food banks, affordable housing, health resources, child care, after-school programs, elderly care, financial literacy, job training programs; and where gaps in services may be. Specialists at 2-1-1 centers facilitate thousands of volunteer hours and direct donors to locations where their gifts may be most needed and appropriate. 232-HELP/211 is one of six 2-1-1 Centers which make up the Louisiana 2-1-1 System.

The economic impact of 232-HELP/211 call center’s in-house programs, alone, is over $5,397,000!

Following the Katrina and Rita disasters, FEMA issued a study titled, “2005 Hurricane Season After-Action Report,” in which it both recognized the accomplishments of 2-1-1 and made a strong recommendation that states should move forward on statewide 2-1-1 implementation:

"[We] encourage states to establish a 2-1-1 telephone system [like those in Texas, Louisiana and Arizona] from which victims can get shelter information, where [Disaster Response Centers] are, what the hours are, locations and telephone numbers."

232-HELP/211

First in Louisiana to utilize 2-1-1

Fourth in nation to utilize 2-1-1

We’re here to help you - the caller who needs assistance and the agency who wants to provide assistance. Help via 232-HELP/211 really is only a phone call away.

Our Webmaster welcomes any comments or suggestions.

Southwest Louisiana Education and Referral Center, Inc.

(a 501(c)(3) organization)
P.O. Box 52763
Lafayette, Louisiana 70505
(337) 232-4357
Fax (337) 232-1960
439 Heymann Blvd
Lafayette, Louisiana 70503
Email: help@232-help.org