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232-HEL/211 Resource File Inclusion/Exclusion Criteria
232-HELP/211 reserves the right to make all decisions regarding the inclusion or exclusion of information relative to individuals and/or organizations within the resource file database. Although inclusion/exclusion decisions will, for the most part, be made based upon the perceived needs of the clients/users of 232-HELP/211, the final determination as to inclusion or exclusion, the provisions of the criteria listed below notwithstanding, shall be in the sole discretion of 232-HELP/211. 232-HELP/211 makes no specific warranties, representations as to actual inclusions or exclusions and assumes no liability, whatsoever, with regard thereto.
Specific Inclusions:
- Non-profit organizations (classified as 501(c)(3) under the Internal Revenue Code) which are involved with health and human services
- For-profit and proprietary agencies if they offer a service not adequately provided by other resource listings; or if they offer scholarships, reduced fees or sliding fee scales and accept Medicare or Medicaid
- Health and human services programs offered by the state, parish or municipal governments which either have offices in Acadiana or provide services within that area
- Organizations such as churches and social clubs which offer a service to the community at large, not just their own members
- Professional organizations related to community service
- Organizations outside the Acadiana region which provide a service not available locally
- Advocacy groups related to health and human service issues
- Support groups that are sponsored by or affiliated with an agency or church
- 800 lines if they offer a social or community service
Specific Exclusions:
- Agencies or organizations that provide services which are not available to the general public, or which are available only to persons holding membership or status in a specific group or other organization.
- Resources outside Acadiana unless they provide services not available locally and are open to local residents.
- Individual or private practitioners (i.e. therapists, physicians, etc.) unless they accept Medicare/Medicaid or offer sliding fee scales.
- Agencies or organizations that deny service on the basis of color, race, religion, gender, sexual orientation, ancestry, nationality, or on any other basis not permitted by law.
- Agencies or organizations that misrepresent, by omission or commission, pertinent facts regarding their services, organizational structure, or any other pertinent matter, in any way.
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