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232-HELP/211 Resource File Inclusion/Exclusion Criteria
232-HELP/211's database contains information about
available community resources, including detailed data on health and human
service provided by government agencies and community organizations and
conditions under which services are available. 232-HELP/211 is committed
to maintaining accurate and up-to-date information about community resources.
We formally updated all listings in the database annually. We also
continuously update program data as we learn about changes and new services.
232-HELP/211 uses the Alliance of Information & Referral
Systems (www.airs.org) approved Taxonomy of
Human Services, a standard indexing system used by human service information and
referral systems throughout the United States.
Specific Inclusions:
- Non-profit organizations (classified as 501(c)(3) under
the Internal Revenue Code) which are involved with health and human services
**
- For-profit and proprietary agencies if they offer a
service not adequately provided by other resource listings; or if they offer
scholarships, reduced fees or sliding fee scales and accept Medicare or
Medicaid**
- Health and human services programs offered by the
state, parish or municipal governments which either have offices in Acadiana
or provide services within that area
- Organizations such as churches and social clubs which
offer a service to the community at large, not just their own members
- Professional organizations related to community service
- Organizations outside the Acadiana region which provide
a service not available locally
- Advocacy groups related to health and human service
issues
- Support groups that are sponsored by or affiliated with
an agency or church
- 800 lines if they offer a social or community service
- Private schools for special needs
- State and Community Colleges
- Administrative offices (School Boards) of public
schools in the10-parish service area
**Non-profit organizations and for profit businesses must
meet all criterion and the criteria of being in operation for six (6) months
prior to being added to the database. Exception is permitted when the
parent company has been in operation for the required time.
Specific Exclusions:
- Organizations with incomplete applications - all
applications and any necessary addendum forms must be complete; all required
documentation must be submitted.
- Agencies or organizations that provide services which
are not available to the general public, or which are available only to
persons holding membership or status in a specific group or other
organization.
- Resources outside Acadiana unless they provide services
not available locally and are open to local residents.
- Individual or private practitioners (i.e. therapists,
physicians, etc.) unless they accept Medicare/Medicaid or offer sliding fee
scales.
- Agencies or organizations that deny service on the
basis of color, race, religion, gender, sexual orientation, ancestry,
nationality, or on any other basis not permitted by law.
- Agencies or organizations that misrepresent, by
omission or commission, pertinent facts regarding their services,
organizational structure, or any other pertinent matter, in any way.
- Employment agencies that charge a fee to applicants.
Disclaimer:
232-HELP/211 reserves the right to make all decisions
regarding the inclusion or exclusion of information relative to individuals
and/or organizations within the resource file database. Although
inclusion/exclusion decisions will, for the most part, be made based upon the
perceived needs of the clients/users of 232-HELP/211, the final determination as to
inclusion or exclusion, the provisions of the criteria listed below
notwithstanding, shall be in the sole discretion of 232-HELP/211. 232-HELP/211 makes no
specific warranties, representations as to actual inclusions or exclusions and
assumes no liability, whatsoever, with regard thereto. Inclusion within
the database does not imply endorsement of an organization. Exclusion from
the database simply indicates that criterion for inclusion has not been met; it
does not signify lack of endorsement.
Inclusion/Exclusion
Criteria Survey Application
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